This week we met with Workday at the company’s annual Innovation Summit and I walked away very impressed. Not only is Workday clear-eyed and definitive about its AI product strategy, the company is entering one of its strongest product cycles in years. I have never seen so many Workday features reach maturity and it’s clear ... Read more»

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Microsoft is betting the farm on OpenAI and ChatGPT with the biggest upgrade to Microsoft 365 in decades. The new release, entitled Microsoft 365 Copilot, delivers Generative AI tools and chat embedded in every module in the suite: Word, Excel, PowerPoint, Outlook, Teams and Viva. They call it “Your Copilot for Work.”

And ... Read more»

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On March 14, 2023 the United States will celebrate Equal Pay Day, the symbolic day dedicated to raising awareness of the gender pay gap, which is the difference between the average earnings of men and women for the same work. And according to most studies, this “pay gap” has a way to go.

In ... Read more»

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Human Resources is one of the most complex, imperfect areas of business. Virtually every decision we make about people (who to hire, who to promote, how much to pay someone, how to develop someone) is based on judgment, experience, personal bias, and some amount of data. And since well over 50% of all corporate spending ... Read more»

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Two Economics PhD candidates at MIT just published a fascinating study of the impact of ChatGPT on white collar productivity. And the results are pretty spectacular. (Note this is not peer reviewed yet.)

The team asked 444 white collar workers to do writing and editing tasks along the lines of marketing, grant writing, data analysis, ... Read more»

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While journalists worry about generative AI (chatbots and Large Language Models), Microsoft is powering ahead. This week the company took a big step and introduced OpenAI embedded into Microsoft Dynamics and also introduced development tools to let you build intelligent chatbots on your own data.

This opens the door on the biggest market ... Read more»

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If there’s one topic I’ve learned to respect in business, it’s the critical role of culture. And this word, which many people define in different ways, almost always defines business performance, success, and even failure.

Over the last two years we have convened eleven in-depth, multi-week design meetings with more than 3,000 HR professionals. (We ... Read more»

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It’s time for a new operating model for Human Resources, one we name “Systemic HR.” Bear with me as I explain this important change.

Today’s Business Challenge: Slower Growth Coupled To A Long-Term Labor Shortage

2023 represents a pivotal year. As we exit the pandemic and 15 years of low interest rates, companies are looking ... Read more»

The post Redesigning HR: An Operating System, Not An Operating Model. appeared first on JOSH BERSIN.

There have been a flurry of articles about Bing’s new chatbot, many written by reporters who believe it has a personality. (NYT, Wapo, Atlantic, Reddit, Wired) And yes, based on my experience with Bing, OpenAI, and Bard, these things do appear to have “feelings.” So let me discuss that ... Read more»

The post My Experience With Bing and Chat-GPT: It’s Amazing And Not A Bit Scary. appeared first on JOSH BERSIN.

LinkedIn Learning has been one of the most fascinating success stories in HR Technology. It all started in 2015 when LinkedIn acquired Lynda.com, a pioneering provider of high-quality video learning designed for creative professionals.

I knew Lynda.com well before the acquisition, and when they became part of LinkedIn I had to ask myself “what ... Read more»

The post LinkedIn Learning Evolves: Watch Out HR Tech Competitors – Skills, Careers, And More. appeared first on JOSH BERSIN.

While I’m not formally trained as an economist, I spend so much time with companies HR departments I feel like we are “micro-economics” experts. So in a confusing time of paradoxical data (low unemployment during growing layoffs), let me explain what’s happening.

The US Labor Market Is A Churning Engine

While it’s tempting to think ... Read more»

The post The Churning US Labor Market… And Why We Need “Labor Anthropologists.” appeared first on JOSH BERSIN.

Why do we have a labor shortage as we enter an economic slowdown? It’s an interesting paradox.

For the first time I can remember we’re entering a global economic slowdown yet the unemployment rate has dropped to the lowest it’s been in 53 years (3.4%)  There is a shortage of people to take the jobs ... Read more»

The post Labor Shortage In The Middle Of A Business Slowdown? It All Makes Sense. appeared first on JOSH BERSIN.

As most of you know, the technology industry has laid off more than 200,000 people in the last six weeks and each week we see more (this week it was Intel, Paypal, and Workday). So let me ask an important question: were all these layoffs inevitable?

Well in order to answer this question we have ... Read more»

The post Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened. appeared first on JOSH BERSIN.

Every year for 25 years I’ve tried to write Predictions for the year ahead. And this year, like none before, I think it’s time for something big. As you will read about in this newest report, we are entering a year which may redefine almost everything. Not to be dramatic, but when was ... Read more»

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Everyone has an opinion about Chat-GPT and AI. Engineers and entrepreneurs see it as a new frontier: a bold new world to invent products, services, and solutions. Social scientists and journalists are worried, with one prominent NYT author Ezra Klein calling it an “information warfare machine.” What has god wrought?

Let me just say up ... Read more»

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This year, as we deal with hybrid work, a changing economy, and one of the most challenging labor markets in decades, I want to focus on HR Capabilities. Why? Not just because it’s something we like, but because it’s something that matters.

Believe it or not, we have correlated the individual capabilities of more than ... Read more»

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The $330 billion corporate training market is enormous, fragmented, and complex. For years it was dominated by Learning Management Systems (LMS) and content providers, each pioneered in the early 2000s. These systems served well, but the needs of employees and organizations moved ahead.

Today companies want not only a place to find and administer learning, ... Read more»

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The HR Tech market has been on fire for the last few years. More than $15 Billion of venture and PE money was invested and the number of startups is astounding. The average large company now has more than 80 different employee-facing systems (OKTA), and this number has increased by more than 40% over five ... Read more»

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Well the time has come: new research now shows that workers want “less work,” and only feel ambitious when their work-life balance is in tact. In other words, the days of “striving to get ahead” are being replaced with a new pragmatic workforce attitude: “I will work hard as long as I’m paid for it.”... Read more»

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The HR Tech market has been on fire for the last few years. More than $15 Billion of venture and PE money was invested and the number of startups is astounding. The average large company now has more than 80 different employee-facing systems (OKTA), and this number has increased by more than 40% over five ... Read more»

The post HR Technology 2023: What’s Hot? What’s Not? appeared first on JOSH BERSIN.