Today at the Rising conference Workday introduced a range of new generative AI features, all described at “Workday AI.” The story was predictable, but there are some important messages.

First, the company wants its customers to know that Workday has been doing machine learning for more than five years, and that is likely true. ... Read more»

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Next week we will be previewing our new research on the Human Resources function, and the findings are important. Let me summarize the narrative and I promise you’ll hear more in the coming quarter.

Human Resources has been around for hundreds of years. Originally defined as a back-office administrative function, HR teams were always looked ... Read more»

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As I’ve talked about for months, Generative AI is like a swiss army knife that seems to be capable of anything. But once you get these LLMs into practice, you find out they have to be built, adjusted, and architected into solutions. In other words, we won’t suddenly see the productivity benefits of AI unless ... Read more»

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The LMS market is often considered a red ocean: hundreds of vendors, highly complex user needs, and few vendors making a profit. Over the last decade almost every leading LMS vendor (Saba, Docent, Plateau, Learn.com, Litmos, Sumtotal) was acquired, largely because they couldn’t sustain their growth in a highly competitive market.

For LMS buyers ... Read more»

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There are lots of economists waiting for the labor market to “cool,” enabling unemployment to rise and inflation to cool. Yet despite these projections, unemployment remains low and it’s still hard to hire. Why the change? Our research clearly shows that we’ve entered a whole new economy, one that makes labor shortages a long-term trend.... Read more»

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We now know that Generative AI will play a transformational role in Human Resources. And while many companies are embarking on pilots, hackathons, and “promptathons,” I want to share what we’ve learned. (For an in-depth report on AI in HR please read our Deep Dive on AI in HR research.)

HR Is An Integrated Operating ... Read more»

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How do you communicate with your employees?  I bet it’s harder than you think. There are company meetings, conference calls, emails, and lots of portals. But despite all that effort, only 28% of employees feel connected to the company’s mission and 59% are “quietly quitting.” Kind of astounding.

Why do we continue to see this ... Read more»

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We just finished a five week sprint with 200+ clients on Generative AI and the excitement is overwhelming. There’s no question companies are going to adopt these Copilots, Assistants, and Chatbots like crazy. But it’s still not clear how, where, are with what technology. Here’s what we found out.

First, about a third of the ... Read more»

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This week we published my keynote speech from Irresistible 2023, and I encourage you to watch it. Here’s the story in brief, and I’ll be talking a lot more about this at the HR Technology Conference and Unleash 2023 conferences in October.

The Post-Industrial Economy

Business leaders are confronting a world of opportunity and ... Read more»

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Organization design has become one of the hottest topics in business. More than 80% of the companies we talk with are now experimenting with AI, flattening their organization, and reorganizing teams to improve productivity. And when it’s done well we’ve seen companies double or even triple their output and efficiency, improving employee engagement as well.... Read more»

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I’ve been an analyst covering HR Technology for more than twenty years and there’s one big thing I’ve learned: it’s a tough market for entrepreneurs. While it looks like a massive and easy-to-understand space, the competition is brutal and HR professionals are very pragmatic buyers. So when companies with new ideas like Humu come along, ... Read more»

The post Perceptyx Acquires Humu: HR Tech Is Harder Than It Seems appeared first on JOSH BERSIN.

Over the last year we have been developing a new operating model for HR, and the research has been astounding. Nearly every company we interview agrees that the traditional “service-delivery” model is no longer enough, and that HR teams (and functions) need to be far more integrated, focused on design and product management, more agile, ... Read more»

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The US Supreme Court decision to ban Affirmative Action in schools kicked off a shouting match among politicians, focused on applying the ruling to corporate diversity (DEI) programs. And whatever position you take politically, I think this activity will make DEI strategies an even higher priority.

First let’s be clear about the issue. While people ... Read more»

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Fueled by new AI tools and skills technology, nearly every company wants to become a “skills-based organization.” Now that we’ve had a few years to study this trend, I’d like to share some of the realities and calm some of the hype.

The Premise

Let’s start with the premise: the idea promoted by whitepapers is ... Read more»

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It was bound to happen: Leadership Development powered by AI. Here’s the latest…

As we’ve discovered in our Irresistible Leadership research, mid-level managers are struggling. Not only have managers had to deal with remote work, the pandemic, and many job changes and layoffs, they are burned out themselves. New research by Microsoft found that 53% ... Read more»

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As we all begin to understand the role of AI in our companies, a new era has emerged. The era of what I call the “Super-worker” – where each individual in the company has “superhuman” powers they’ve never experienced before.

Yes, thanks to AI we all have access to information, insights, education, and perspectives we ... Read more»

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As I discuss in this week’s podcast, People Analytics has grown up. Historically this domain was defined by engagement surveys, retention and turnover studies, and industrial and organizational psychologists. Today, thanks to a new breed of vendors (and AI), a new era has emerged. And I like to think of it as “Systemic People ... Read more»

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HR software makes up one of the largest technology markets in the world. By our estimate this is a $250 billion market, consisting of payroll systems, core HR platforms, recruiting, training, benefits, and hundreds of other applications. And over the last five years, as companies have adapted to hybrid work and the pandemic, the market ... Read more»

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This week Microsoft unleashed a massive array of product announcements (50 in total) around the use of Copilots throughout our daily lives. And while we all may understand the idea, now these tools are real. And it’s clear to me that Microsoft has gotten their groove and is executing quickly with a laser focus.

While ... Read more»

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Everywhere I go companies are focused on building a skills-based organization. Originally fueled by the need to hire and build digital skills, today companies are looking for skills in AI, new energy technologies, batteries, genomic sciences, and a vast array of new platforms, products, and industry processes.

Why is this happening? There are two enormous ... Read more»

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