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A manager once told me, “Sir, I prepared everything. I had the background, the data, the history, the comparison, even the risks. But after ten minutes, my boss stopped me and asked, ‘So what do you need from us?’”
That moment hurt.
Not because the manager was unprepared. In fact, he was too prepared. He brought the whole story, but he forgot the real reas...
A newly promoted supervisor told me something after one session that helped me understand why many teams struggle even when the organization already has good systems, competent people, and clear targets.
He said, “I thought my job was to make sure the work gets done. I did not realize my behavior affects the whole team.”
I understood him immediately becaus...