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IT Support Reading | Infinity Business Solutions Ltd

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AI is quickly becoming part of everyday business.

A couple of years ago, most conversations were about whether businesses should use it.

Now the discussion is about where it can save time.

Writing emails… creating marketing content… summarising meetings… helping with customer enquiries. There are genuine benefits.

The problem starts when efficiency...


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A conversation I’m having more often with business owners goes something like this: “We don’t really use AI yet.”

A few questions later, it turns out somebody is using ChatGPT to help write emails.

Someone else is summarising meeting notes with an AI tool.

Another person has found a browser extension that helps them create content faster.

The busin...


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AI was supposed to remove repetitive work.

In some businesses, though, something different is happening.

People are spending large parts of their day moving information between systems so the AI can function properly.

Copying notes from one platform into another, checking whether data matches in different apps, rewriting prompts to give an AI tool more co...


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Most cyber security tools work reactively.

Something suspicious happens, the system spots it, and then tries to stop the damage before it spreads.

That’s incredibly important.

But Microsoft is working on something that pushes much further: Using AI to find weaknesses before attackers discover them.

The new system is called MDASH, and the idea behin...


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Are you tired of that slight pause when you open something on your PC and it takes just a fraction longer than you expect?

It’s not enough to stop you working, but it is enough to irritate you for a moment.

That’s the sort of thing Microsoft is fixing right now in Windows 11.

In recent months there’s been a focus on improving the overall feel and responsi...


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