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ISPreview UK

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O2 UK and McAfee Launch McAfee Protect Advanced for Mobile Users

Mobile network operator O2 (Virgin Media) has today launched a bespoke family protection and security package for up to 10 devices in the shape of McAfee Protect Advanced, although it will come at an extra monthly cost for m...


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Openreach Make UK Organisation Changes to Improve Performance

Network access provider Openreach has moved to improve how they engage with UK communication providers (e.g. broadband ISPs) and their customers by making a series of organisational updates, which they hope will deliver an “even sharper focus on customer experience and end to end operational performance“.

The first step in this involves the creation of a new <...


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EE, TalkTalk and Vodafone Attract Most UK Complaints for Broadband in Q3 2025

Market regulator Ofcom has this morning published their latest quarterly Q3 2025 study of UK consumer telecoms and TV complaints, which jointly names EE, TalkTalk and Vodafone as attracting the most moans from customers for fixed broadband services, while Sky Mobile took the most flak for Mobile services and EE did the same for Pay TV.

Take note that the regulator’s re...


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BDUK Publish Q4 2025 Project Gigabit Broadband Rollout Progress Report

The Government’s Building Digital UK agency has today published the latest Q4 2025 progress report on their £5bn


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Aquiss Calls for UK Broadband Cease Charges to be Scrapped at Wholesale

Shropshire-based independent ISP Aquiss has called for the abolition of “unnecessary and unjustifiable” Broadband Cease Charges across the industry, which reflects charges that are typically imposed by wholesale network operators on retail service providers when a customer disconnects from their network.

Aquiss states that, in the “vast majority of cases


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