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Well done on completing Week 2
WEEK 3: Getting Staff Involved From the Start
Monday
Subject: The messages you should never have written alone
That announcement you spent hours perfecting?
An employee could have told you in 5 minutes why it wouldn’t land.
But you neve...
Congratuations on Completing Week 1 of the course.
WEEK 2: Listening – The Foundation of Partnership
Monday
Subject: You’re talking. But are you listening?
Most IC professionals are excellent communicators.
But terrible listeners.
We ask for feedback, then ignore it....
WEEK 1: The Recognition – Staff as Partners
Monday
The fatal flaw in your internal communications
You crafted the perfect message. Clear, compelling, concise.
You hit send to 5,000 employees.
But here’s the problem: You never asked them what they needed to know, how they wante...
From Audience to Partner: Transforming How We Communicate at Work
For IC professionals, HR leaders, managers, and anyone who communicates at work
Course Philosophy
Based on my book and the INCLUSIVE Framework – moving from treating staff as passive audiences to active partners in organizationa...
Ever noticed how the most well-meaning internal communication can quietly make things worse?
In early 20th-century Hanoi, authorities wanted to eliminate rats to improve public health. They offered a reward for every rat tail submitted.
The outcome looked successful on paper.In reality, people cut off rat tails and released the rats so the...
