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Despite an optimistic start to the year, the UK now faces yet more economic headwinds as global uncertainty continues. Whether it’s the conflict in Iran, rising protectionism or supply chain shocks – events this year have undeniably impeded UK growth.
In response this week, the Bank of England held interest rates at 3.75%. and the Chancellor delivered her Mais ...
Earlier this week, I had the pleasure of addressing 400 business leaders at our Annual Conference. As I noted during my keynote, we are operating in a period of intense change – from geopolitical tensions disrupting supply chains, to technology outpacing business models, to rising socio‑political polarisation shaping public discourse.
In the UK, the stock marke...
The Chancellor’s Spring Statement was trailed as providing very little new news and by some as being ‘’boring’’. From a new policy perspective, it is fair to say that what we heard this past Tuesday probably fits that description. While the Chancellor’s statement might be accused of lacking excitement, it was designed to reassure businesses and consumers. We also know...
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Jenny Herrera, CEO at Good Business Charter.
Listen to Jo and Jenny discuss the need for businesses to genuinely commit to responsible practices, innovation, practical approaches to addressing customer and employee v...
As consumers, I am sure we can all see and feel the rapid expansion of artificial intelligence in customer service. For all the hype however, our latest breakthrough research reveals that its current impact remains