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Insights: Hotel news and insights for current and aspiring leaders.

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Emirates has become the first airline in the world to offer Comprehensive Travel Cover, an industry-first travel insurance product that handles it all

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As the 2026 tradeshow season begins, hotel leaders are evaluating technology in an environment shaped by ongoing labor constraints, rising guest expectations

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Most "benefits of a hotel CRM" posts list nine vague promises about engagement, loyalty, and direct bookings, with no sense of when any of that actually arrives.

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JA Mar Hall Golf & Spa Resort has officially joined the GHA DISCOVERY loyalty programme, the only hotel in Scotland to be part of the global alliance

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Langham Hospitality Group has appointed Josh Littman as Head of Development – EMEA. Based in London, Littman will lead the Group’s expansion

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