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Title of Innovative Systems: "Fully-Integrated Solutions for Broadband and Utility Companies - InnovSys"
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In this episode of Broadband Breakdown, host Scott Meyer talks with Mike Becker, General Manager of East Buchanan Telephone Cooperative (EBTC) in Iowa, about the real-world challenges of leading a small service provider.
Mike shares how he rebuilt his team after a wave of retirements, why he hires for personality and communication skills over technical résum...
According to a report in The Hollywood Reporter, streaming prices are rising three times as fast as inflation, making the cable company beatdowns over price less painful.
Increasing pressure from shareholders on streaming services to become profitable is likely the reason for the price increases, as the substantial subscriber numbers can no longer sustain th...
Video technicians from MG-TV operators across the U.S. gathered in Mitchell, SD, to network and learn how to maximize their video systems. One noteworthy session focused on overlooked support and customer-facing features.
Forgotten Support Features
– STB Stats App – This tool is designed to support Wi...
Sales and Marketing
As competition from streaming services continues to grow, cable providers can remain successful by focusing on customer needs, targeted marketing, and strong service differentiation.
This chapter highlights the importance of developing buyer personas across key demographics, from younger streaming-savvy viewers...
In this episode of Broadband Breakdown, Kyle Randleman of Star Communications joins Scott Meyer to walk through how the company survived back-to-back hurricane disasters: Matthew in 2016 and Florence in 2018. The conversation focuses on what failed, what improved, and how the company rebuilt its operations, communications, and facility strategy after ...