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The Race to the Face: Winning Customer Trust Before You Arrive with James Hatfield

🎙️ HVAC R&D Podcast — Episode 190

 

The Race to the Face: Winning Customer Trust Before You Arrive with James Hatfield

 

The customer experience doesn't begin when you knock on the door.

It begins the moment they reach out for help.

 

In Episode 190,


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Life Begins at 40: Lessons in Leadership, Growth, and Purpose with Josh Zolin

🎙️ HVAC R&D Podcast — Episode 189

 

Life Begins at 40: Lessons in Leadership, Growth, and Purpose with Josh Zolin

 

40 isn't the finish line—it's the foundation.

 

The older we get, the more we realize that success isn't measured by titles, income, or accomplishments. It's measured by the people we've impacted, the...


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The Legacy We Leave: A Father's Day Conversation with the Next Generation of HVAC

🎙️ HVAC R&D Podcast — Episode 188 Drops Now!!!

 

The Legacy We Leave: A Father's Day Conversation with the Next Generation of HVAC

 

Most people in the trades spend their lives building businesses, serving customers, and creating opportunities for others.

 

But the greatest thing we build may not be found on a bala...


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From Top Tech to $65 Million: The Blueprint for Building a Trades Business with Victor Rancour
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Stop Giving Away Your Extended Warranty Profits with Tim Byrd
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