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Human-Centered Change and Innovation | Innovation speaker, author, trainer, and organizational change specialist title: Human-Centered Change and Innovation | Innovation speaker, author, trainer, and organizational change specialist

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GUEST POST from Shep Hyken Sweetwater is an online retailer specializing in selling whatever musicians need, from instruments to audio equipment and lighting. In 1979, Chuck Surack founded the company in Fort Wayne, Indiana. It started as a mobile recording studio and over time, evolved into a retail business selling musical instruments. In 1995, the […]

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GUEST POST from Geoffrey Moore My colleague and social media maven, Rich Stimbra, forwards me news items that might spark a blog post, like the following a couple of years ago: Meta has scuttled development of a high-end mixed-reality headset meant to compete with Apple’s Vision Pro starting in 2027, The Information reports, citing anonymous […]

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What Financial Services and Healthcare Teams Need to Know by Braden Kelley and Art Inteligencia In most industries, a bad customer experience (CX) costs you a customer. In financial services and healthcare, it can also cost you an exam finding, a complaint to a regulator, or a line item in an audit report that someone […]

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by Braden Kelley and Art Inteligencia Every statistician who just read that headline winced. Probabilities don’t go below zero, and they’re right. Hold that wince for a moment, because it points at something the whole conversation about superintelligence keeps skipping. If you haven’t run into the term, pDoom is the probability you personally assign to […]

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GUEST POST from Greg Satell Journalist and Puck co-founder Tina Nguyen has been doing the rounds to promote her new book, The Maga Diaries, that chronicles her rise through, as well as her retreat from, the right-wing media ecosystem. What she describes is a carefully constructed culture that identifies, indoctrinates and then promotes ultra-conservative media […]

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