Please turn JavaScript on
header-image

Human-Centered Change and Innovation | Innovation speaker, author, trainer, and organizational change specialist

Click on the "Follow" button below and you'll get the latest news from Human-Centered Change and Innovation | Innovation speaker, author, trainer, and organizational change specialist via email, mobile or you can read them on your personal news page on this site.

You can unsubscribe anytime you want easily.

You can also choose the topics or keywords that you're interested in, so you receive only what you want.

Human-Centered Change and Innovation | Innovation speaker, author, trainer, and organizational change specialist title: Human-Centered Change and Innovation | Innovation speaker, author, trainer, and organizational change specialist

Is this your feed? Claim it!

Message History

Beyond the Interface LAST UPDATED: February 26, 2026 at 8:34 PM GUEST POST from Art Inteligencia I. Introduction: From Interaction to Indication Designing Environments for Human Flourishing For decades, our relationship with technology has been transactional. We command, and the machine responds. We click, type, and swipe, paying an ever-increasing “Cognitive Tax” fo...

Read full story
GUEST POST from Mike Shipulski As a technologist it’s important to know the maturity of a technology. Like people, technologies are born, they become children, then adolescents, then adults and then they die. And like with people, the character and behavior of technologies change as they grown and age. A fledgling technology may have a […]

Read full story
GUEST POST from Shep Hyken AI, as in artificial intelligence, is the hot topic of the past two years. The experts say we’ve barely opened the door on AI’s possibilities. We all know AI stands for artificial intelligence, and a simple definition of AI, as it applies to customer service and experience (CX), is technology […]

Read full story
Beyond the Pivot LAST UPDATED: February 24, 2026 at 5:22 PM by Braden Kelley and Art Inteligencia I. Introduction: The Agility Imperative Beyond Reactive Maneuvering toward Proactive Orchestration The Stability Paradox In my work with global enterprises, I often observe a recurring struggle: The Stability Paradox. Legacy organizations often possess the “fixedness” re...

Read full story
LAST UPDATED: February 22, 2026 at 5:28 PM GUEST POST from Art Inteligencia I. Introduction: From Interaction to Integration We are standing at the threshold of the most significant shift in human history: the transition from tools we operate to systems we inhabit. The End of the Mouse and Keyboard For decades, the primary bottleneck […]

Read full story