Continuous quality improvement is an important goal for modern software teams. Metrics to measure quality are a perennial hot topic that people often ask me about. They’re also a perennial favorite topic for me. I am a volunteer guide for Google’s DORA community. One reason I joined it is the re...

The Engineering Quality Podcast is one of my favorite podcasts. The hosts, Ale, Veronika and Royalee bring their wide range of experience in all areas of testing and quality to each episode. Each episode, I have gotten so many helpful insights from them. I especially enjoy...

Jen Cook and Lisa Crispin co-facilitated a workshop at Agile Testing Days 2025 called “Testers, Don’t Panic! Your Future in Quality Engineering”. Participants worked in groups of four to brainstorm their ideas about how testing professionals can grow into Qual...

Guesting on a podcast, recording a video chat with three of my favorite people, and other fun activities are adding a lively finish to what has been a rather quiet year for me.

I had the honor of guesting on the...

Whenever I’m asked for my top career-building tip, my answer is: Build relationships. Throughout my own career, whenever I’ve started a new job, I’ve started getting to know people both inside and outside of my team.

For example, as soon as I started my last full time job, I booked 1:1s with managers of the platform engineering teams, customer support reps, database ex...