Healthcare Business Today

When the cost of losing one bedside nurse exceeds $56,000 — and training budgets are already stretched — healthcare administrators are rethinking how they invest in clinical education. Clinical staff training has always been one of the most significant line items on a hospital’s operational budget — and one of the hardest to measure for ...

Healthcare campuses are becoming larger, denser, and more complex. New buildings are added over time with departments being relocated, and routes intended to be temporary becoming permanent. For patients and their visitors, simply finding the right destination can feel overwhelming. The result is more than frustration as navigation challenges contribute to late arrivals, miss...

We built systems of record. Now we need systems that can think, learn, and act. For more than two decades, healthcare has been on a digitization journey. We transformed paper records into electronic health records and digitized claims, revenue cycle operations, care management, utilization review, patient engagement, and countless administrative processes. We built software, ...

Healthcare organizations have spent the better part of the last decade modernizing the front end of the revenue cycle. Digital scheduling, online bill pay, price transparency, and patient portals have become priorities as providers seek to improve both financial performance and the patient experience. Yet one process has remained surprisingly resistant to modernization: patie...

Healthcare finance leaders have long operated under a familiar assumption: financial risk becomes visible after a claim leaves the organization. Denials arrive. Audits begin. Payment delays appear. Teams then investigate, appeal, and recover what they can. That assumption no longer reflects today’s reality. The most significant revenue threats now begin long before a claim re...