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Giving feedback is one of the top issues that people managers worry about the most. No surprise, then, that giving feedback is either avoided or put off until it’s too late. The cost is high if not giving feedback or giving poorly thought through feedback. It impacts motivation, trust, and ultimately, the performance of your team.

Sometimes, there is the assumption ...


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Many of the senior managers I coach want to be more strategic. They recognise this is an essential ingredient for them to be seen as credible options for more senior roles. But what is strategic thinking?

Strategic thinking is about seeing the long-term, identifying a vision, and putting in place plans to achieve that vision. Strategic thinkers also evaluate situati...


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Nearly every organization I work with is undergoing some kind of change. There is the smaller change, where two teams merge to form a new team. Then there is the large-scale change, such as the merger of two organizations from different countries or the “once in a lifetime” reform of UK local government


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I still come across people who misunderstand psychological safety, believing it to be ‘soft and fluffy’, avoiding upsetting people, not creating ripples. This couldn’t be further from the truth.

Psychological safety provides the basis for leaning into the tough stuff. It enables us to have the challenging conversations, push ...


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9 minute read

Wherever you work, it’s highly likely you’ll be working with other people. If you manage people, your impact on others will be greater, making relationship management an important part of your skillset. When you move into a management role, and the more senior you become, your impact becomes less about your technic...


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