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I remember one of the toughest workplace conflict cases I ever worked on. It was a project team made of members from four different organisations. Things had got heated. In fact, things had got so heated that, in one meeting, things ended up physical between two of the project team members!

I’ll admit, I was nervous when the project manager called me and asked me if...


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Do you put pressure on yourself to always have the answers? You’re not alone if you do. Many of the managers and leaders I work with do this. Here’s the thing, though, you can’t know everything about everything. It’s impossible. Not only that, it creates a culture where all roads lead to you and that sounds exhausting.

In this article, you’ll learn:...


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Here’s a summary of the key things covered in season one, episode two of Manage with Confidence, that aired on Tuesday 2 June 2026. This episode was a guest episode with psychologist, Caroline “Caz” Katz, where we discussed the psychology and psychodynamics of feedback.

Good feedback conversations come down to the quality of the relationship with each other. ...

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We know that feedback from our line manager matters.

In their 2026 State of the Global Workplace report, Gallup found that employees who receive daily feedback from their manager are three times more likely to be engaged than ...


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