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Site title: GrowthDot - Best Zendesk apps and Themes for streamlining customer support
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Every ticket, comment, and attachment in Zendesk carries a piece of customer data. Names, emails, phone numbers, order details — it all builds up fast. And under GDPR, that data isn’t just support history. It’s information customers have a legal right to...
If you’re running customer service through Zendesk, you already have a goldmine of customer data. That means, you deal with ticket history, tags, purchase context, support interactions. Drip campaigns in Zendesk let you turn that data into automate...