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Patrick Keyes has worked in the travel and tourism industry since 1994, following a spell as a newspaper reporter and editor. It was while working at a small history museum in his native western New York when he discovered the possibilities of the industry. A representative from Visit Buffalo came in and explained what it was they did.


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You can’t have a group tour without finding a place to call home base. Sure—group tours are all about the sights and experiences. But who says your group’s hotel can’t be a part of those experiences? In some cases, the place where your guests lay their heads at night can prove to be just as fascinating as the attractions they visit during the daytime.

Historic Hotel...


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Amy Larsen has been with the Wyoming Office of Tourism for six years, five of which have been in her current role. A third-generation Wyoming native, she grew up living by the “Code of the West” surrounded by Western hospitality. She knew early on there was something about tourism that was inspiring, but always remained curious as to why millions of people came to visit her b...


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WALK THROUGH HISTORY

The heart of Franklin beats along historic Main Street, where preserved 19th-century architecture frames boutiques, cafes, and Civil War landmarks. Sites like Carter House and the Lotz House ground visitors in the powerful stories of the Battle of Franklin.

The Facto...


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A highlight of working in the travel industry will forever be experiencing new places. That very privilege brought me to somewhere I’ve always wanted to visit but never had: Vermont. More specifically, Burlington, the Green Mountain State’s largest city.

On a familiarization tour hosted by


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