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An alum logs in to the alumni directory to find a former roommate. The profile lists a job from 2017 and an email that bounces. They search for someone in their industry and find three names with no photos, no titles, and no way to message them. Ultimately, they leave and don’t come back.
Most institutions have a version of this directory. It holds thousands of reco...
Updated October 2026
Donor-advised funds (DAFs) are one of the fastest-growing sources of charitable dollars in the US. In 2024, DAFs granted a record $64.89 billion to nonprofits; a 19% jump in a single year, according to the
Students don’t often announce that they’re about to stop out. There’s no exit interview and no complaint ticket. A text goes unanswered. A financial aid form sits half finished. Spring registration opens, and one name never shows up.
By the time a student appears on a retention report, the decision is often already made. The National Student Clearinghouse Research C...
Donor retention fell 2.6% last year, and only 19.4% of first-time donors ever give a second gift. That means roughly 80% of the people who trust your institution enough to write a first check never hea...