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When Dan Cronin became Oklahoma’s CIO and Chief Transformation Officer in January 2025, he discovered that the state’s technology foundation was solid but outdated. The question was how to go about modernizing it.
Given recent advances in AI, automation, analytics and other areas, the opportunities to innovate seemed limitless. But the state’s budget was not. So, in...
Staying up to date on your professional skill sets is really about making your day-to-day work easier. As technology and expectations change, learning new skills — like AI or data tools — can help you get things done faster and with less stress.
Take a look at the available webinars we have on tap for June, and register now, even if you can’t attend the day of. You’...
Dave Cole has been Chief Innovation Officer for the state of New Jersey since 2024. In January 2026, the state codified into law the Office of Innovation (OOI) as the New Jersey Innovation Authority (NJIA), and Cole remained at the helm. The state is regarded as a
Strong communication is one of the most important tools a supervisor has — especially in government, where decisions often affect teams, stakeholders, and the public. In our recent virtual networking discussion for the Supervisors in Government community of practice, we spoke with Leslie O’Flahavan, principal at E-WRITE, about how supervisors can communicate with more clarity...
Agentic AI has the potential to push the bounds of automation. With its dynamic and goal-oriented capabilities, agentic AI can automate tasks that, until now, could only be done manually. But that’s not to say that agentic AI should become the go-to solution for digital workflows. Traditional automation, with its reliance on predefined rules and structured processes, is bette...