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Recent industry awards recognized pet companies and products for excellence in customer service, marketing, innovation, retail and sustainability. GlobalPETS takes a look.

Austria’s Best Customer Service

ServiceValue’s Austria’s Best Customer Service ranking recognized 6 companies in the pet retailer category, with Fressnapf taking the top spot. It was followed ...


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Feline veterinary visits continued to outperform the broader US market between 2023 and 2025, despite an overall decline in veterinary visit volumes.

Feline veterinary visits in the US outpaced declines in all-species visits by an average of approximately 3.2 percentage points (p.p.) per quarter.

The Feline Market Insights Report, published by the non-profit org...


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The J.M. Smucker US retail pet food segment hit $371.7 million (€319.7M) in net sales for the first quarter of fiscal year (FY) 2027, which ended 31 July 2026. This is up 1% year over year (YoY).

Segment profit declined 2% to $98.9 million (€85.1M), primarily due to higher costs and increased marketing spending. These factors were partially offset by tariff refunds and...


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Hong Kong-based Buddy Bites has closed a $4.2 million (€3.7M) Series A funding round led by American venture capital firm Digitalis Ventures.

The round follows the company’s $1M (€886K) seed funding in 2025 from Leap V...


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Almost all countries tracked by GlobalPETS reported an increase in consumer price index (CPI) rates for pet products in July compared to June, reflecting widespread


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