To adapt, companies will need to manage customer expectations, operational challenges, and carrier contracts.

How should AI and human leadership evolve together in this moment of rapid transformation?

A new survey of executives suggests that companies are reducing headcount in anticipation of what AI might be able to do in the near future.

The HBR Executive Playbook on navigating the dynamics and relationships of the C-suite.

Follow-up conversations are the biggest predictor of increased leadership effectiveness.