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New MCP Server enables natural-language actions across Iterable's marketing and customer engagement workflows.
href="https://www.cmswire.com/digital-marketing/iterable-adds-mcp-server-to-agentic-marketing-suite/?utm_source=cmswire.com&...8x8 expanded AI and omnichannel features for faster issue resolution.
href="https://www.cmswire.com/contact-center/8x8-launches-ai-summaries-viber-integration-for-cx-suite/?utm_source=cmswire.com&utm_medium=web&utm_campaign=cm&...Suite adds AI for routing, quality and analytics with new digital engagement tools.
href="https://www.cmswire.com/contact-center/five9-launches-genius-ai-updates-to-scale-customer-experience/?utm_source=cmswire.com&utm_medium=web&...To earn executive buy-in, CX leaders must tie experience metrics to business outcomes, proving how customer satisfaction drives revenue, efficiency and ROI.
href="https://www.cmswire.com/contact-center/the-cx-business-case-the-c-suite-...iOS screening, TCPA rules and shifting generational habits are forcing marketers to rebuild calling strategies from the ground up.
href="https://www.cmswire.com/digital-marketing/telemarketing-isnt-deadbut-your-old-playbook-is/?utm_sou...
