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A critical security alert has been issued for PHP following the discovery of two vulnerabilities that could expose vulnerable servers to remote code execution and other security risks.
The vulnerabilities, referred to as PHP2Shell in security reporting, have been assigned the identifiers CVE-2026-109618
Sarah started her Monday by pulling up her various work platforms and felt her stomach drop. Two hundred and thirty-seven unread notifications – customer complaints flooding in through live chat, internal requests piling up in Slack, vendor questions buried in her email, and a string of angry social media messages about a delayed shipment. She had no system for managing a...
The service desk has always been the human face of IT support — the place where users go when something breaks, when they need access to something new, or when they just don’t know who else to ask. ITIL 4 built a strong, human-centred model for that role. ITIL Version 5 doesn’t throw that model out — it extends it, layering AI, context, and proactive insight on top of the...