Generative AI has helped retailers move faster by creating content on demand. Agentic AI, on the other hand, doesn’t just generate outputs; it makes decisions and executes them (within set guardrails) without requiring human input.

Most enterprise retailers are still running product operations manually or through rigid, rule-based systems. Those approaches were des...

Half of all consumers now use AI when searching the internet, and 44% of those who have tried AI-powered search say it has become their primary and preferred source.

Mos...

Agentic AI is a system that perceives what’s happening, decides what to do, and takes action autonomously, but within and in accordance with the set guardrails. It can make a drastic change in e-commerce operations, which involves repetitive, data-rich, and measurable work.

AP-NORC polls indicate that AI is already a part of the shopping journey for Americans, with ...

If there was one word that defined Shoptalk Spring this year, it was agentic.

The volume was turned all the way up, literally, in the meetings hall, and figuratively, across every conversation, pitch, and panel. Everyone had an “agentic” solution to show. Every booth, every deck, every demo seemed to orbit around the same promise: “we’re the ones who wi...

Agentic commerce has two sides:

Consumer AI agents that shop autonomously, such as ChatGPT and Perplexity as shopping assistants. Retailer-side infrastructure that makes your catalog, availability, and policies agent-ready. ...