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Enterprise Architecture Professional Journal

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Enterprise Architecture Professional Journal title: Enterprise Architecture Professional Journal - Actionable guidance for enterprise, solution and business architects

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WIA Australia: Describe your career journey what attracted you to architecture MC: Mine is a pretty typical IT career journey. While I was finishing university in Perth, I started working on an IT Helpdesk and after graduation I moved into software development. In 2008, I had the opportunity to join a new Enterprise Architecture team being established. In taking up this oppor...


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by Alena Shurtakova The fastest way to destroy trust is to turn support into an automation maze. In fintech, clients tolerate self-serve until something scary happens (blocked funds, fraud, chargebacks, KYC). Then they need decisive human ownership. Revolut routes support mainly through in-app chat (with calling typically tied to paid tiers), and Payoneer’s public reviews oft...


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Author Interview: Jörg Ziemann Book Title: Fundamentals of Enterprise Architecture Management From the Editor: Welcome to the latest in our series of interviews with leading authors of books in Architecture and related disciplines. In this edition, we speak to Jörg Ziemann about his book, Fundamentals of Enterprise Architecture Management. We are so happy to have been able to...


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by Anthony Lua, Ching Yi Chan, Takeichi Gushiken, Zong-Han Hsieh, Vivek Kothary, Rod Dilnutt and ABM Nayeem In this article, students from the University of Melbourne analyse the literature exploring how EA can resolve the key barriers to adoption of AI-powered Clinical Decision Support Systems. The key areas of data governance, ethics, AI reliability, organisational resistan...


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At the 2025 Gartner Infrastructure, Operations & Cloud Strategies (IOC) Conference, one message resonated across nearly every keynote, workshop, and analyst briefing: architecture is no longer a supporting discipline; architecture is the enterprise’s decision system. In a world defined by AI acceleration, platform engineering, operational resilience, pervasive cloud, and ...


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