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Australia’s communications regulator found that SpinTel sent more than 32,000 marketing emails without consent, including to customers who had left the company up to 13 years earlier. Australian telecommunications provider SpinTel Pty Ltd has paid a A$653,400 penalty after the Australian Communications and Media Authority (ACMA) found it had sent more than 32,000 commercial emai...

Recently published research into marketing, phishing and artificial intelligence is proving a challenge when considering some familiar assumptions about email. Everything from what makes people respond to how much trust we can place in the systems that handle our messages. The strongest estimated impact on customer spending among an apparel retailer’s promotional messages seems ...

Spamhaus says the cold email sector has attracted about $100 million in investment. The funding on public record for the companies that supply outbound email runs to about $1.7 billion. Which figure is right depends on where cold email ends and sales outreach begins, and the $100 million figure raises more questions than gives answers […]

Sony Network Communications, which operates Japan’s So-net ISP, says an attacker stole 2,585,481 customer records, along with the email passwords for 54,401 mailboxes. The intrusion took place on 19 October. So-net detected it on 23 October, shut down the affected servers and confirmed the data theft the following day. It disclosed the breach on 27 […]

Spamhaus has announced that it will start enforcing HELO and reverse DNS requirements on sending IPs in November. The rules are part of its new Sender Guidelines, announced on 21 October with a companion ESP & Large Sender Guidelines page. The announcement says that the Spamhaus guidelines bring together advice that was spread across FAQs, […]