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Shane opens this episode by naming a habit most school leaders share: telling their team "my door is always open," then wondering why staff still hesitate to bring problems to them. He argues these phrases feel generous but give people nothing concrete to act on, leaving new starters and existing team members to guess how you actually want to be approached. Drawing on a 2013 ...


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This episode explores what happens when school leaders stop starting a building project with a room count and start with a harder question about who their students are becoming. Phil, a Director at EIW Architects and past International Chair of the Association for Learning Environments, has spent more than thirty years watching how classrooms, corridors and timetables quietly...


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This week, we're revisiting a favourite from the archives. Shane sits down with Katharine Birbalsingh, founder and headmistress of Michaela Community School, the free school in a converted Wembley office block that has posted the highest Progress 8 scores in England for three consecutive years. Katharine explains why she's never once used an agenda in a meeting, why simplicit...


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When a teacher in South Carolina hit 86% on a goal she had set for herself, her school moved off the state's lowest-performing list and the state department called to ask how she had done it. In this episode, Jim Knight, founder of the Instructional Coaching Group and the person who coined the term "instructional coaching", explains why that result had almost nothing to do wi...


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Ever sat in a meeting watching one person take over while everyone else goes quiet, and had no idea how to step in? Shane tackles exactly that in this solo episode. He unpacks why dominant speakers do more than annoy the room: research on "hidden profile" problems shows that when one person carries the conversation, groups are far more likely to land on the wrong decision, be...


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