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Website title: ECommerceNews New Zealand - Technology news for digital commerce decision-makers

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Routing software has trimmed HelloFresh ANZ's delivery miles by up to 4%, helping it hold down costs and improve punctuality.

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Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

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As finance teams juggle manual workarounds, the hidden cost of small-business software can outweigh subscriptions once revenue passes USD $10 million.

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Skills shortages are leaving New Zealand firms exposed as AI adoption outpaces cyber and governance expertise across key sectors.

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A new anti-bot standard could let websites verify traffic without CAPTCHAs or tracking cookies, easing checkout friction for shoppers.

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