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According to Toast’s 2024 Restaurant Trends Report, independent cafés grew 3.2% year over year, even as major chains struggled to maintain the same momentum. At the same time, the National Coffee Association has continued to report strong coffee consumption across the United States, suggesting demand hasn’t disappeared – it’s shifted.
For independent cafés, that’s enco...
When you step into Pink Dot, one of Thessaloniki’s most recognizable cafés, you immediately feel like it belongs in a fairy tale. From floral walls and oversized pink hearts to elegant Italian teacups and personalized coffees, every detail has been carefully designed to make guests smile befo...
The best marketing idea in your venue right now might come from a guest, not your team.
With ‘Design with AI’, Ripples’ new feature in the Ripples Web App for customers with the Advanced Design Plan, guests can describe what they want to see on their drink – whether it’s a birthday message, a funny illustration, a vacation memory, or a completely o...
Pursuing more loyal customers, café owners launch loyalty apps, print a punch card, offer another “Buy 9, Get the 10th Free” deal.
There’s nothing wrong with rewards, but do these tactics create loyal customers, or simply reward people who were already coming back?
According to the National Coffee Association‘s 2024 National Coffee Data Trends report, 67%...
The team at Intentional Espresso, a specialty coffee catering company based in the Pacific Northwest, knows that the best events stay with people long after they end. That’s why they designed their coffee bar to create moments that feel personal, intentional, and worth talking about...