You can request the deletion of your follow.it user account at any time. The same account is used by the follow.it mobile app by inisev.com and by the follow.it website.
How to request account deletion
- Log in at follow.it.
- Go to your account’s Settings page.
- You’ll find the option to delete your account in the bottom right corner.
- Confirm your choice when prompted.
If you cannot log in
Please submit a ticket from the email address registered to your account, using the subject "Delete my account." We will verify that you own the address before we process the request.
Note: We will never ask for your password by email.
What happens to your data
Your account is closed immediately and you will immediately lose access to the platform.
Data that is removed:
Once the deletion is initiated, the following data is permanently erased from our active databases:
- Personal Profile & Authentication: Your username, email address, passwords, active session tokens, and any linked social login associations
- Reading Data & Preferences: Your feed subscriptions, reading history, saved articles, delivery frequency preferences, and layout themes.
- Device Data: Any mobile push notification tokens and device registrations tied to the mobile app.
Data retention:
It may take up to 30 days for the full erasure process to propagate through our encrypted backups. We retain certain information strictly for legal, security, and tax compliance:
- Billing History: If you purchased a paid plan, basic transaction records (invoices and payment receipts) are retained for up to 7 years to comply with statutory tax and accounting requirements.
- Security Logs: Minimal, anonymized server access logs may be kept for up to 90 days to prevent fraud, abuse, and network security threats.
Questions?