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In the 1970s and 80s, business investment in computer technology was increasing by more than 20% per year. Strangely, though, productivity growth had decreased during the same period. Economists found this turn of events so strange that they called it the productivity paradox to underline their confusion.
A paper by researchers at the University of Sheffield sheds some...
There is an inherent flaw in human nature that has endowed us with a burning desire to convince skeptics. So it shouldn’t be surprising that change consultants focus on persuasion. Nothing validates a high fee like some clever wordsmithing designed to persuade those hostile to the ideas of those paying the bill.
Yet anybody who has ever been married or had children kno...
Today, leaders of all types of organizations are under siege. Major brands like Bud Light, government agencies like USAID, and even charities are subjected to disinformation campaigns fueled by social media networks, political operatives, and botnets controlled by hostile nation states. These campaigns can quickly cascade, causing serious damage.
When General Stanley M...
In a classic "Harvard Business Review article," Abraham Zaleznik contrasted two very different styles of authority. Managers, he argued, take a formal approach and seek order and control. Leaders, on the other hand, are more emotionally driven and seek to drive change. Put another way, managers work through hierarchies, while leaders shape networks.
Every organization...
When I started this blog in 2009, everything was mired in chaos. We were in the depths of the Great Recession, and it wasn’t clear whether we’d recover. In Ukraine, where I was living at the time, the financial crisis hit even harder. GDP plunged by 15% and you could see the currency losing value […]
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