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Key Takeaways Health questions are among the most likely searches to get an AI-generated answer. A July 2025 study of 130,070 US health queries found an AI Overview on 51% of them, double the cross-industry average. On a gated pharma website, the pages AI search can read are the ones in front of the gate. Everything behind it is invisible by design and PA...

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Key Takeaways Hyper-personalization means each touchpoint reflects what a specific HCP, patient or caregiver has shown they need, at the moment they need it. Segmentation sorts people into groups; hyper-personalization responds to the person. In Canada, there are clear rules about how personal you can get. Health Canada and PAAB decide who may see which m...

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Key takeaways Reviews function as a high-trust marketing asset, not just a reputation checkbox. Many consumers trust reviews as much as a personal recommendation from a friend. Collecting reviews consistently requires a simple, well-timed ask right after a positive customer moment, rather than a generic, delayed request. Reviews convert best when placed near key decisi...

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Key takeaways Brand awareness measures whether people recognize your brand exists; brand loyalty measures whether they keep choosing you after that recognition. They require different strategies and different timelines. Awareness is fast to build and fast to fade, relying on reach metrics like impressions and reach; loyalty is slower to earn because it depends on repeated...

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Amazon’s Prime Big Deal Days runs October 6 and 7, 2026, in Canada. For those two days, shoppers are in deal mode, and plenty of them compare prices well beyond Amazon.

You don’t need to sell on Amazon to get sales from that. Timing matters most. During Amazon’s June Prime Day this year, spending on brands’ own websites was up from last year in the days before the e...


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