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Digital Dealer

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Selling Smarter: Why Your CRM Strategy Should Be Redefined for 2026

As we step into 2026, the market is shifting. Growth will no longer come from selling more cars. It will come from selling smarter.

With new vehicle sales projected to decline and


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Cox Automotive Unveils Accelerate My Deal Elite: The Only Complete Online Vehicle Buying Solution for Both Dealers, ...

As the only advanced digital retailing solution offering full online checkout for vehicle purchases, Accelerate My Deal Elite transforms the car-buying experience with integrated compliance and seamlessly fits into existing dealer workflows. With secure ID verification, e-signatures and document processing, Accelerate My Deal Elite closes the gap between shopper intent and acti...


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The Hidden Bottleneck Holding Dealerships Back — And How Smarter Service Fixes It

Service scheduling has quietly become one of the most influential systems inside a dealership. It no longer just fills appointment slots; it connects marketing intent, customer expectations, and operational reality. The way appointments are booked determines how technicians are deployed, how the drive flows throughout the day, and how resilient the operation is when plans ine...


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CarGurus Marks 20 Years of Automotive Leadership with Next Chapter of AI-Powered Innovation

BOSTON, January 22, 2026 — CarGurus, Inc. (Nasdaq: CARG), the No. 1 visited automotive shopping site in the U.S.(1), is marking 20 years of redefining trust, transparency, and innovation in car buying and selling. This foundation, combined with leadership in consumer audience(1), vehicle inventory(2), and dealer network(2), is powering CarGurus’ next phase: A...


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TruVideo Launches AI-Powered ‘Video Quality Score’ to Standardize and Monetize Service Videos

TruVideo, a provider of communication technology for the transportation industry, has introduced the Video Quality Score (VQS), a new AI and machine learning model designed to standardize and measure the effectiveness of technician inspection videos. The new tool provides dealerships with an objective bench...


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