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defi SOLUTIONS recently sat down with Abby Gatlin, Director of Client Support, to learn more about her approach to leadership, problem-solving, and delivering real value to all clients.

Q: How would you describe your role at defi?

A: My role at defi is to advocate on behalf of our clients and equip our team to do the very best wor...


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defi SOLUTIONS recently sat down with Jen Cambre, Vice President of Client Success, to learn more about her approach to a successful client implementation.

Q: How would you describe your role at defi?

A: I lead the implementation and professional services team, which is kind of a polished way of saying that I sit right between str...


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defi SOLUTIONS recently sat down with Steve Bissett, Vice President of Client Services, to learn more about how his approach to delivering an exceptional client experience.

Q: In a few sentences, how would you describe your role?

A: My title is Vice President of Client Services, and I’m responsible for our managed servicing operation, whic...


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