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By Eric Hilton, VP, Solutions & Marketing
From a Single Barcode Scan to a System of ExecutionAt 8:01 in the morning on June 26, 1974, a cashier scanned a pack of Wrigley’s Juicy Fruit gum at a Marsh supermarket in Troy, Ohio-just outside Dayton, a region known for pioneering innovation.
Around here, they call it the “Scanniversary.” And in ...
The most common thing companies say about their personal-device program is also the most expensive: “we’re BYOD, so we don’t really need to manage it.” It sounds like sound logic — if the employees own the phones, surely the company is off the hook. But “we don’t own the devices” and “we don’t have to manage them” are two very different statements, and the space between them ...
Most companies believe they know their fleet. There’s a spreadsheet somewhere, or a carrier portal, or an MDM console that lists every enrolled device — so the assumption is reasonable: of course we know what we have. Then someone asks a plain question — how many active lines do you have, attached to current employees, on devices that are actually in ...
A mobile program is one of the few things in a company that three different functions all touch and none of them fully owns. IT configures the devices and hands them out. Finance pays the carrier. HR controls the events — hires, role changes, departures — that should drive every change to a device or a line. Each function does its own piece well. The trouble lives in the spac...
When an employee leaves, their laptop usually gets reclaimed on a checklist. Their phone tends to end up in a drawer. It feels like a non-event — the person’s gone, the device is “around somewhere,” and you’ll get to it eventually. But that phone is not sitting still. From the day it should have come back, its value starts draining in several directions at once, and the longe...