Please turn JavaScript on
CXM Today icon

CXM Today

Subscribe in seconds and receive CXM Today's news feed updates in your inbox, on your phone or even read them from your own news page here on follow.it.

You can select the updates using tags or topics and you can add as many websites to your feed as you like.

And the service is entirely free!

Follow CXM Today: CXM Today|Where Technology Powers Customer Experience

Is this your feed? Claim it!

Publisher:  Unclaimed!
Message frequency:  3.18 / day

Message History

Tesco is expanding its rapid grocery delivery service through new partnerships with Uber Eats and Deliveroo, extending access to Whoosh and Clubcard benefits.

The post Tesco Expands Rapid Grocery Delivery with Uber Eats, Deliver...


Read full story

Precisely's EngageOne RapidCX will help the Michigan Farm Bureau Family of Companies modernise customer communications with AI-driven and multilingual capabilities.

The post Precisely Modernises Customer Communications f...


Read full story

Observe.AI has entered a multi-year collaboration with AWS to help enterprises deploy AI agents across customer service operations at scale.

The post Observe.AI, AWS Expand AI Agents for Customer Experience appeared first on


Read full story

Napster's AI concierge helped Spa Grand Prix improve ticket purchasing by guiding fans through personalised buying journeys across 21 languages.

The post Napster, Spa Grand Prix Transform F1 Ticket Buying appeared first on


Read full story

Q-nomy has introduced AgentFlow to connect AI interactions, enterprise systems and live service teams within a unified customer journey.

The post Q-nomy Connects AI and Human Customer Journeys appeared first on


Read full story