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David Maricich, President & Chief Creative Officer, Maricich Health
When starting a brand, finding the right name can be one of the most difficult tasks to undertake.
It serves as the foundation for the brand’s identity and is often one of the first things that goes into foundational designs. In a very sma...
Car shipping has a pricing problem. Quotes for the exact same route — same vehicle, same dates — can vary by $300 or more depending on which company you ask. The instinct is to take the lowest number. That instinct is frequently wrong.
Here’s what’s actually happening when one company is significantly cheaper than everyone else, and how to read quotes ...
Anticipation is building across the continent, with organisers of the European Contact Centre & Customer Service Awards (ECCCSAs) 2026 revealing the finalists for this year’s awards.
Now in its 26th year, the ECCCSAs celebrate the people, teams and organisations making a meaningful difference to customer experiences. From new approaches to technolo...
Healthcare technology provider Clearwave has launched its new AI Patient Engagement Platform, introducing an agentic AI workforce designed to handle heavy administrative workloads across the end-to-end patient lifecycle.
Backed by a multi-million-dollar product development investment, the platform replaces fragmented point solutions with eight speciali...
Bus operator Stagecoach South has launched a dedicated mobile customer service bus aimed at providing face-to-face assistance to passengers across West Sussex, Hampshire, and Surrey.
The mobile support unit will tour town centers, transport hubs, and local community events to deliver personalized, in-person advice. Staff on board will assist travelers ...