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Conversational AI News: Conversational AI News

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Hunar.AI raises ₹40 crore Series A led by Blume to scale conversational AI for frontline hiring

Hunar.AI, the Gurgaon-based conversational AI company that automates hiring, onboarding and training for frontline workers, has raised a ₹40 crore Series A led by Blume Ventures, as


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Conversational AI Meetup returns to London on 22 October, hosted at Lloyds Banking Group

The Conversational AI Meetup returns to London on Thursday 22 October 2026, hosted at Lloyds Banking Group's offices at 33 Old Broad Street, with talks on why AI agents still struggle with good conversation and how to test them before go-live. The free evening runs from 6pm to 8.30pm, and organiser


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American Express publishes framework to keep AI agents' purchases tied to what customers approved

American Express has published Intent Intelligence, a framework for capturing and authenticating what a customer wants to buy before an AI agent completes the purchase, then carrying that approved intent through the rest of the transaction. Amex


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Sierra and Meta launch Personal Agent Protocol to set rules for AI agents dealing with businesses

Sierra and Meta are developing Personal Agent Protocol, an open standard for how personal AI agents sign in to, and act with, businesses on a customer's behalf. Sierra


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Backbase makes Conversational Banking generally available, with AI agents acting on customer requests

Backbase has made Conversational Banking generally available, a product that lets bank customers and staff ask for things in natural language, by voice or text, and have AI agents carry out the banking action within permissions, policies and approvals the bank sets...


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