Condo Control

Right now, there are roughly 373,000 community associations across the country, and the Foundation for Community Association Research expects another 3,000-4,000 to form in 2026 alone. That’s a lot of new contracts up for grabs, and for most management companies, that’s good news. Retention numbers back that up, with

The number of community associations is growing, and by the end of 2026, there might be an addition of 3,000-4,000 new communities. The managers running those communities are hitting a wall. A July 2026 survey of about 287 community association professionals found 71% dealing with moderate to severe burnout, and 80% are already considering leaving the profession because of st...

The residents in your communities aren’t comparing your response time to the other management companies. They’re measuring you against their bank’s instant chat, their package delivery tracker, and the help experience they get from their subscription apps. Research by LiveChatAI shows that around 60% of customers today define “immediate” as a reply within 10 minutes or less. ...

Community associations across the U.S. collected $124.2 billion in assessments in 2025. That’s one of the largest pooled-money systems in American residential life. And yet, a large number of communities are broke. The...

Community associations house about 78.1 million residents, and that’s a massive population generating questions, maintenance requests, complaints, and concerns daily. According to a CAI report, 86% of those residents rate their experience living in a community association as positive or neutral, and 72% say their community manager provides real value. But when we look at the ...