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How do I show my team I’m listening when I don’t agree with them?

How do I project confidence when I don’t know what the future holds?

How do I balance empathy with accountability?

How do I influence others when I don’t have formal authority?

In this episode, Muriel and communication expert Matt Abrahams, lecturer at Stanford Graduate School of Busines...


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She’s a leader who’s built a reputation for being direct, confident, and decisive. But she’s recently received feedback that her communication can create tense interactions with colleagues. Host Muriel Wilkins helps her look beyond the feedback itself to understand what’s driving those moments, and how she can exude confidence without the need to always be right.


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