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Most organisations don’t fail at CRM because of technology. They fail because people never fully understand why the system exists, how it fits into their world, and what it enables them to do differently.
Training is the bridge between intention and impact. It is the moment where a CRM system stops being software and starts becoming a way of wo...
For the past few months at Cloud9, we have been striving towards becoming B Corp certified. This journey has not been without its challenges, but it has been educational and invaluable. We have learnt a lot about how to align our operations with the highest standards of social and environmental performance. In many ways, going for this certification f...
For many people, “the cloud” sounds abstract – something floating in the digital sky, intangible and mysterious. In reality, the cloud is both very real and very practical. It has transformed the way we live, work, and do business.
So, What is it Exactly?The cloud has a real, physical form. The cloud is made up of data centres. These data centres run hundreds of thous...
Imagine you arrive at work on a Monday morning, coffee in hand, and you’re greeted by a wagging tail and big, trusting eyes. Suddenly, the week just got even better...
The Benefits of Dogs in the WorkplaceNatural mood boosters - Studies have shown that interacting with dogs reduces cortisol a...
About Direct Commercial
Direct Commercial (DCL) is a UK-based insurance underwriter specialising in vehicle fleet management. They work with insurance brokers, who sell policies to businesses operating fleets of vehicles, and these brokers become DCL ‘Agencies’ that act as the face of the business to the end clie...