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Channable Status - Incident History

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Message History

Mar 4, 17:26 CETResolved - This incident has been resolved.

Mar 4, 16:25 CETUpdate - The issue affecting the exports using the image editor has been confirmed to be fixed.All affected import and export jobs have been resubmitted and will be retried by our system shortly.

Mar 4, 15:53 CETUpdate - The issue that ...


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Feb 20, 17:31 CETResolved - The incident has been resolved. No systems are currently affected anymore and processes are being caught up on. Do note that there still might be a small delay while we work through the backlog of tasks that got delayed.

Feb 20, 16:30 CETMonitoring - Restarted affected services and we will monitor.Missed orde...


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Jan 23, 12:46 CETMonitoring - Since January 20th, we have observed a reduction in performance for our Shopify order connections, occasionally resulting in the error message 'Unable to claim inventory' during order creation.Shopify is aware of this issue and is actively working on a solution. We have implemented measures to addressing this issue by increasing ...


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Jan 19, 09:45 CETResolved - This incident has been resolved.

Jan 19, 09:45 CETUpdate - We are continuing to work on a fix for this issue.

Jan 19, 09:07 CETIdentified - Our phone provider is experiencing issues with their authentication system. This means our support department is not reachable by telephone. We are...


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