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Casebook title: Casebook Human Services Software
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Human services, nonprofit, and non-governmental organizations can affect their clients and communities in many expected and unexpected ways. Social impact measurement is an ongoing, structured process for tracking and interpreting change over time.
Effective measurement and analysis helps you assess all of your organization’s social outcomes, outputs, an...
Clients entering substance use and addiction treatment need specialized skills and strategies, such as persistence and continuous monitoring, to effectively support their recovery. Case management is the connective framework that holds substance ab...
You know the theory: Focus on what clients bring, not what they lack. Build on strengths, not deficits. But when you’re sitting across from someone at intake with your assessment form open, the questions you ask matter more than theory.
A strengths-based assessment (SBA) is the practical application of strength-focused principles. Your task is to document...
You already base decisions on what you assume will work. You draw on training, past cases, colleague advice, and instinct about what a particular client needs. That matters, but it’s incomplete when research exists that could strengthen your choices.
Evidence-based practice (EBP) social work adds structure to the decisions you’re already making. You combine the best...
When a social services client has to work with several programs and service providers, progress often depends on what happens in the transition between appointments and sessions. This might mean making sure sensitive documents reach the correct people at the right time or following up on referrals to confirm next steps are scheduled. Service coordination is the pro...