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Casebook title: Casebook Human Services Software

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You’re coordinating a housing case and find out your client also needs mental health treatment, legal advocacy for an eviction record, physical rehabilitation, and job training. You can’t solve the housing crisis without addressing what caused it. But you also can’t do all of that alone, and neither can any single provider on your team.

Interdisciplinary collaborati...


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Data governance and management are more than just a tech issue. Nonprofit data management is a foundational operational challenge for organizations, directly impacting efficiency, decision-making, and trust.

Nonprofits use a variety of practices, from traditional spreadsheets to advanced case management software, to collect, store, and use data. The exact practices...


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Early intervention (EI) focuses on identifying risks early in children’s lives and acting before challenges escalate, leading to better outcomes across families. Many early intervention examples are family-centered and integrate multiple types of services to give developing children as much personalized support as possible. 

Learn about the importance of early int...


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In social work, every client and family has unique needs, often requiring different approaches in your case management strategy. Brokerage case management is a great model for supporting clients with short-term, less complex needs.

Case managers, nonprofits, and human service agencies regularly use the brokerage case management model to improve service d...


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Self-determination places decision-making power in the client’s hands to boost engagement and outcomes. This principle is much more than an academic concept — it’s foundational to ethical social work practices, directly shaping how practitioners engage with clients day to day. Self-determination social work is relevant to case managers, social workers, and human se...


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