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Why the right questions lead to better care, stronger teams, and smarter systems
By Dr. Raine Arndt-Couch, DSW, JD, LCSW, CCM, FCM
The Warning We All Grew Up With
“Curiosity killed the cat.”
Most of us have heard that warning. It usually means: don’t ask too many questions, don’t pry, and don’t wande...
By Alan Boardman LMSW, ACM-SW
It has been my great privilege to serve as President of the CMSA Foundation for the past three years. I believe in the Foundation’s mission to elevate the practice of case management by supporting research and rewarding process innovation. Evidence confirming our ability to improve outcomes, enhance quality of life, and reduce costs is...
By Gary Wolfe, RN, CCM, FCM
At the Annual CMSA Conference the CMSA Fellows Class of 2026 was introduced. The Fellow Program was introduced in 2021 to recognize distinguished individual case managers who have made a significant contribution and impact to the professional practice of case management through practice, leadership, education, and scholarship. Each year ...
By Heather Kelly, MSN, RN, BCPA, CPC
Let’s start with an uncomfortable truth: chronic illness, fear of the unknown, and conversations about end-of-life care are not exactly punchline material.
And yet…somehow, caregivers keep finding ways to bring humor into the room.
Not the forced, awkward kind (we all know that one person at every meeting),...
By Elaine Bruner, MSN, RN, CMGT-BC, FCM
Proudly wearing red conference badge ribbons adorned with stars, over forty (40) MVD case managers attended the 2026 CMSA conference in Las Vegas. Our networking began during the Wednesday opening session, where tables were available to bring MVD case managers together. There was plenty of camaraderie as we greeted coll...