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Title of Canva Status - Incident History: "Canva Status"
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Jul 14, 09:04 AEST
Identified - The issue has been identified:
- Users are shown the wrong status of their subscription
Jul 14, 08:57 AEST
Investigating - Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Jul 12, 18:38 AEST
Identified - Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.
Jul 10, 03:58 AEST
Update - We are continuing to investigate this issue.
Jul 10, 03:55 AEST
Investigating - Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.
Jul 10, 00:04 AEST
Resolved - This incident has been resolved.
Jul 9, 23:51 AEST
Monitoring - Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.
Jul 9, 22:50 AEST
Investigating
Jul 6, 17:00 AEST
Identified - Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.