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By Whitney Littlewood
Like everything in business (and life), Customer Success is evolving fast.
One of the biggest shifts we’re seeing at The Success League is this: post-sales teams are now carrying growth revenue quotas. That means many CSMs are bein...
Our Leading as a Director series begins next week!
This specialized training series teaches you how to transition
FINAL DAYS: Winter Sale Ends January 17!
You have just a few days left to lock in 20% savings on professional training for yourself or your entire Customer Success team.
The clock is ticking on our extended winter sale, and this is your last...
By Kristen Hayer
Customer Success teams are measured constantly. Health scores, renewals, adoption, expansion, risk flags. Yet many CS leaders still treat metrics as something that happens after the work is done, rather than as a planning discipline that shapes behavi...
Don’t worry, it’s not too late to save on your training purchase in the new year!
Our winter sale has been extended!
