Please turn JavaScript on

Birdeye Customer Experience Management

Want to keep yourself up to date with the latest news from Birdeye Customer Experience Management?

Subscribe using the "Follow" button below and we provide you with customized updates, via topic or tag, that get delivered to your email address, your smartphone or on your dedicated news page on follow.it.

You can unsubscribe at any time painlessly.

Title of Birdeye Customer Experience Management: "#1 Agentic Marketing Platform for Multi-Location Brands | Birdeye"

Is this your feed? Claim it!

Publisher:  Unclaimed!
Message frequency:  4.53 / week

Message History

AI visibility in 2026 is about more than star ratings or rankings on a single site. It’s about how a small set of universal and specialist platforms work together to decide which brands AI recommends first across industries.

Summary Most brands still treat reviews and listings like separate channels, even though AI search now blends them into one cross‑platform repu...


Read full story

With 60% of Google searches now ending without a website visit, the real ROI of AI search isn’t in your traffic report. It’s in how often AI recommends your brand, what customers do next, and how much revenue that journey creates across your locations.

Summary Most dashboards still track SEO like it’s 2015, missing the customers who discover you through AI but conve...


Read full story

Multi-location brands do not unlock the next phase of growth by running more campaigns. They unlock it by scaling trust—earned one location, one interaction, and one signal at a time across AI search and the local customer experience.

Summary

AI answer engines evaluate brands at the location level, not as a single national entity. When location data, customer sig...


Read full story

Enterprise marketing automation is the discipline of using a unified, AI-driven system to manage customer engagement, reputation, and growth across multiple locations, teams, and channels with governance, scale, and measurable outcomes.

Summary

Enterprise marketing automation has moved beyond campaigns and work...


Read full story

Reputation management companies in the UK help businesses control what customers see when they search, compare, and decide. Reviews, listings, news articles, and even AI-generated answers now shape trust before a customer ever clicks your website.

Summary


Read full story