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Best Practice

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Modernising The Benefit Assignment Process
What’s changing? 

The Department of Health, Disability, and Ageing (DoHDA) are streamlining Medicare billing for bulk billed services and simplified billing services, with amendments made to the Health Insurance Act 1973


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Why Reassessing Digital Value Should Be Part Of Your 2026 Planning

Whether your practice closed over the holidays or stayed open with skeleton staff, you likely returned to a full inbox and a backlog of paperwork. 

That’s because your practice doesn’t just stop when the calendar does. Patients booked appointments while you were away, referrals came in and were triaged&nb...


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Who Is Really Logged In?

User management is one of those tasks that slips down the priority list when the phones are ringing and the waiting room is full. But it supports three things that matter every day: cyber security, clinical audit trails, and smoother billing workflows.

It is also worth reviewing now, with modernised


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Connecting Patients and Practitioners in an Increasingly Digital Healthcare System

Australian general practices are increasingly dependent on digital tools to manage patient communication, appointments and follow-up care. As patient expectations rise and workloads continue to grow, practices are seeking ways to preserve continuity of care while reducing administrative pressure.

At the same time, general practices are managing higher patient volumes w...


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Lyrebird Free Now Available For All Bp Premier Customers

Best Practice, Australia’s leading provider of general practice software, today announces the launch of Lyrebird Health’s free tier, now available to all Bp Premier customers. This release represents a major milestone in the ongoing partnership between Best Practice and Lyrebird – which since 2023 has delivered safe, compliant, AI-powered clinical documentation fully integrat...


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