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Capital One executive Brian Johnson weathered a testy exchange with Sen. Elizabeth Warren over potential conflicts of interest. Johnson said the CFPB has “deficiencies” but is “capable of great good.”

“We've been challenged extensively throughout the process, and that's exactly what should happen when an institution is seeking the privilege of becoming a national bank,” an Upstart executive said.

The British fintech said it plans to submit a new application for a U.S. trust charter under a Genius Act framework.

Everybody needs “to be heard, comforted, educated in times of high stress,” a Deloitte consultant said. Customers who are lower on the value scale need to receive the same excellent experience “or you're going to lose them.”

By acquiring Medford, Oregon-based People’s Bank of Commerce, Anchorage-based Northrim Bank will grow to $4.2 billion in assets and 32 branches.