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Financial institutions are clamping down on fraud by deploying AI tech ahead of holiday season. Digital payments and check payments are both under threat as gen AI has given fraudsters new ways to commit fraud, for example deepfakes and check washing, Tim Vanderham, chief operating officer a...
Payments fintech PayNearMe is piloting its AI-powered Intelligent Virtual Agent to reduce call center costs, improve self-service functions and streamline payments workflows. Intelligent Virtual Agent (IVA), expected to roll out in 2026, is embedded into the fintech’s payments platform PayXM, John Minor, chief produ...
A US House committee is calling on Anthropic Chief Executive Officer Dario Amodei to testify about a Chinese cyber-espionage attack the company revealed earlier this month. Leaders of the House Homeland Security Committee asked Amodei to appear before the panel on Dec. 17 to discuss the rise of AI-orchestrated cyberattacks. The committee also requested testimony […]
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MidSouth Bank has tapped AI-driven dispute-management provider Casap to enhance its operational efficiency and weed out fraudulent claims. Casap’s AI-driven solution helps the $730 million bank in registering a consumer’s dispute, conducting a background check, inputting all information in relevant dispute management portals and investigation of the dispute by stre...
Financial institutions are implementing AI at scale, but logistics should be the focus before diving headfirst into emerging technology. Mac Thompson, chief executive of software provider White Clay, tells FinAi News the eight steps he shares with financial institution clients when approaching AI on this episode of “The Buzz.”&nbs...
