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PLDT Home is now using artificial intelligence (AI) to help customers sign up for fiber internet and get answers to common questions any time of the day, even when customer service agents are off duty. Starting June 1, 2026, customers can apply for a fiber connection, check available plans, and complete their subscription through PLDT […]

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TransUnion, a global information and insights company and the Philippines’ first comprehensive private credit reference agency, has appointed Avishek Ghosh as chief data and analytics officer (CDAO) for Asia Pacific (APAC). Based in Hong Kong, Ghosh will oversee TransUnion’s regional data and analytics strategy. His role covers the full data value chain, including data collec...


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NVIDIA has introduced RTX Spark, a new computer chip designed to turn Windows PCs into machines that can act more like personal assistants powered by artificial intelligence (AI). Instead of only opening apps and clicking through menus, the idea is that users can simply ask the computer to do tasks, and the system handles more […]

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Globe Business and Google Cloud are pushing companies to treat customer experience as a key driver of growth, using Google Gemini Enterprise for Customer Experience (GE CX), an AI-powered platform that connects product discovery, buying, and after-sales support in one continuous journey. Customer experience gaps continue to cost businesses. Studies show 82% of consumers will ...


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Concerns over artificial intelligence (AI) are emerging as a growing workplace issue in the Philippines, even as Filipino workers remain among the happiest in Asia-Pacific, according to Jobstreet by SEEK’s Workplace Happiness Index: Philippines 2025. The study found that 41% of Filipino employees are worried about how AI could affect their jobs, pointing to early […]

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