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Membership work is relationship work, and relationships are built in real time. Sara Bustard, MBA, CAE, Deputy Director of the Phoenixville Regional Chamber of Commerce, joins me to talk about a membership career that runs from explosives engineers ...


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Mike Burns, Co-Founder and CEO of StratSimple, and I went through almost 200 strategic planning RFPs for a white paper we wrote together. As a fellow strategic planning nerd, he joins me to talk about what we found: RFPs that prescribe a five-year p...


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Attendees are registering later, booking hotels last minute and still expecting to be wowed. John Bailey, CEM, Director, Shows & Exhibits at the National Rifle Association, joins me to talk about planning events at a scale most of us never see. ...


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Did you know Olympic sports are run by associations? When you watch Olympic fencing, you're seeing an association at work. National governing bodies like USA Fencing are 501(c)(3) membership organizations, and they deal with a lot of the same things...


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